Privacy and cookie Policies

Privacy and Cookie Policies

1. PURPOSE

The Government of the Republic of Turkey has created the "Privacy Policy" to protect the rights of individuals, the privacy of their personal lives and their commitments against any illegal use of personal data within the scope of the Personal Data Protection Law (in short "KVKK Law") published in the Official Gazette on April 7, 2016.

The purpose here is to establish a data protection and retention policy with the Personal Data Protection Law. Diyar Türk Gayrimenkul stores the personal data in accordance with this law.

2. SCOPE

This policy applies to https://diyarturk.com visitors and the Diyar Türk Gayrimenkul team. The policy has an impact on all activities created and carried out by Diyar Türk Gayrimenkul.

Our privacy policy has been created in accordance with the Law on the Protection of Personal Data and Diyar Türk Gayrimenkul requests the participation and support of all its employees, visitors and customers. This policy has been accepted by all employees of Diyar Turk Real Estate.

3. TERMS AND ABBREVIATIONS

3.1. Diyar Turk Real Estate

Diyar Turk Real Estate Limited Company is briefly referred to as Diyar Türk Real Estate.

3.2. Express Assent

For the processing of data, it is the consent of a specific subject based on information and expressed with free will.

3.3. Anonymization

It is a way of applying changes on identifiable personal information in a way that cannot be matched with any individual.

3.4. Employees

The team of Diyar Turk Real Estate.

3.5. Service provider

The employee of the third company whom Diyar Turk Real Estate get services from.

3.6. Personal Data Owner (Client / Visitor)

The person whose personal data is kept and processed by Diyar Türk Real Estate.

3.7. Personal Information / Data

Data such as e-mail, address and telephone number that enables the identification of people / visitors / clients.

3.8. Processing of Personal Data

The process of storing, collecting, recording, changing, disclosing or editing personal data is carried out partially or completely automatically.

3.9. Data Supervisor

Persons who decide what personal information Diyar Turk Real Estate will keep and how they will be kept and used.

3.10. Data Processor

Natural or legal persons who are authorized to process data as data controllers.

3.11 KVKK Board

Personal Data Protection Board.

3.12. KVKK Institution

The Institution for the Protection of Personal Data.

3.13. Law of KVKK

The Law on Protection of Personal Data was published in the Official Gazette numbered 29677 on April 7, 2016.

3.14. Policy

Policy on Protection and Processing of Personal Data by Diyar Türk Real Estate.

4. ROLES AND RESPONSIBILITIES

4.1. Data Supervisor

The storage, collection, recording, modification, disclosure or arrangement of personal data is carried out partially or completely automatically in accordance with the Personal Data Protection Law.

Diyar Turk Real Estate collects and uses some information about clients and visitors to carry out the business. The Data Controller is Diyar Turk Real Estate who clearly defines which data will be used in accordance with the Law.

4.2. Data Controller Representative

The Data Control Representative is the specialist who ensures the storage, processing and security of data.

4.3. Data Processor

A natural or legal person to process personal data authorized by Diyar Turk Real Estate.

4.4. Responsibility

If personal data is processed by a natural or legal person, Diyar Turk Real Estate and the data processing persons are obliged to take the necessary precautions. As a data controller, Diyar Turk Real Estate oversees the trust process between itself and the relevant persons who share their personal data.

5. LEGAL OBLIGATIONS

Diyar Turk Real Estate has legal obligations to protect and process personal data in accordance with the Law on KVKK. These obligations are as follows:

5.1. Disclosure Obligation

During the collection of personal data, Diyar Turk Real Estate is obliged to inform its visitors / clients about the following:

Identity of the Data Controller,
Reasons to protect personal data,
The method and legal reason for collecting personal data,
Rights of the person concerned.

5.2. Informing Obligation

In accordance with Article 13 of the KVKK Law, Diyar Turk Real Estate is obliged to inform the relevant persons and to provide any additional information, if necessary, via the e-mail address of info@diyarturk.com or by phone at
+90 212 464 9000.

These requests should be written manually by the relevant persons or by other methods determined by the KVKK Board of Directors.

5.3. Obligation to Ensure Personal Data Security

Diyar Turk Real Estate, as Data Controllers, is obliged to provide all necessary security measures in accordance with Article 12 of the KVKK Law.

5.4. Obligation to Register to the Data Controllers Registry

Diyar Turk Real Estate is obliged to register with the Data Controllers Registry pursuant to Article 16 of the KVKK Law.

6. LIMITATION OF PERSONAL DATA

6.1. Personal Data

A person's name, surname, social security number, identity number, place of birth, date of birth, telephone number, address, e-mail address, payment information and all similar information are considered personal information.

Diyar Turk Real Estate preserves certain data such as name, surname, e-mail address and telephone number due to membership conditions.

6.2. Special Quality Personal Data

Personal data such as individuals' political views, ethnicity, religion, beliefs, membership in any foundation or organization, biometric and genetic data, dress code, philosophical beliefs, health, sexual life, criminal conviction are considered Special Qualified Personal Data.

As the Data Supervisor, Diyar Turk Real Estate does not need Special Quality Personal Data and does not request such personal data.

7. OPERATION OF PERSONAL DATA POLICY

7.1. Personal Data Processing Principles

All personal data collected by Diyar Turk Real Estate can only be processed in accordance with Articles 4, 5 and 6 of the KVKK Law.

Diyar Turk Real Estate is obliged to process data by complying with the KVKK Law and other legal regulations.
Diyar Turk Real Estate has the obligation to be transparent, respect the rules of honesty and inform the users.
Diyar Turk Real Estate will only process personal data for legal limited purposes specified in the KVKK Law or other legal regulations.
Data usage should be defined according to its purposes, limited and measured.
The processing of data is limited by Diyar Turk Real Estate only to the necessary scale.
Diyar Turk Real Estate can only keep the data within the required period.

7.2. Purposes of Processing Personal Data

Diyar Turk Real Estate does not collect or store personal data from any client in order to send unsolicited information (spam). Diyar Turk Real Estate processes personal data for the following purposes;

Diyar Turk Real Estate processes personal data such as name, surname, e-mail address and telephone number for website registration and more efficient communication.
The app uses browsing data and demographic data to run operational services such as marketing, retargeting, and communications.
Information provided by social media provides a better experience on our website. Some social networking sites such as Facebook, Twitter, LinkedIn, Instagram and Google Plus can only be used to log into the Diyar Turk Real Estate website.
Location data is used only if the user consents to their device while browsing. These data are used by Diyar Turk Real Estate to show the most suitable properties in the location.

In addition to the purposes stated above, Diyar Turk Real Estate collects data for the following issues;

Diyar Turk Real Estate sends hot offers and property proposals in newsletter format by e-mail.
Diyar Turk Real Estate responds to all kinds of questions by dealing with each customer individually according to the communication data it provides.
Diyar Turk Real Estate informs its clients about new services.
Diyar Turk Real Estate makes direct marketing.
Diyar Turk Real Estate reserves the right to communicate directly with individuals when necessary.

7.3. Ensuring the Processing of Personal Data in Accordance with the Law

Diyar Turk Real Estate takes the following technical measures for the processing of personal data for legal reasons;

To organize in-house organizations for the storage and processing of Personal Data in accordance with the law,
Providing a suitable technical infrastructure for the storage of the personal database,
Inspection of technical infrastructure and process,
Determining the necessary procedures for audit periods and technical procedures.

Diyar Turk Real Estate takes the necessary legal measures within the scope of personal data processing in accordance with the law:

Informing and training employees of Diyar Turk Real Estate about the processing of personal data for legal reasons,
Taking precautions in case of any illegal personal data processing on legal files, contracts and policies,
Verification that personal data are processed by partners and third party processors.

8. PERSONAL DATA TRANSFER POLICY

8.1. Transfer of Personal Data Within The Country

As Data Controllers, Diyar Turk Real Estate has the obligation to act in accordance with the KVKK Law. Diyar Turk Real Estate does not share any personal information or data with third party companies without the consent of the person.

However, Diyar Turk Real Estate may transfer the data to the judicial, official or judicial authorities in the obligations established by the KVKK Law and the Constitutional Authorities.

8.2. Transfer of Personal Data Abroad

Personal Data can be transferred abroad for storage and processing by Diyar Turk Real Estate, provided that it fulfils the obligations set by the KVKK Board. In case the security measures are not sufficient, Turkish Data Controllers and Controllers in the receiving country should prepare a written commitment and request the approval of the KVKK Board.

8.3. Which Person / Organization Are Personal Data Transferred to?

Authorized institutions and organizations, official authorities can provide personal data as they want according to the article 8.1.

Diyar Turk Real Estate and its client program collect and store Personal Data and follow the customers.

There are third-party tools and software such as Google AdWords, Bing, Google Analytics, WhatsApp, Yandex Direct, Yandex Metrica, Twitter, Facebook, Instagram, and JivoChat that collect some Personal Data through cookies to better ensure your browsing experience.

8.4. Precautions to Be Taken During Personal Data Transfer

Technical Precautions:

Even if Diyar Turk Real Estate authorizes these data processors, it is obliged to take important technical security measures for the access and use of any illegal Personal Data by any person or companies that process the data.

Administrative Precautions:

Diyar Turk Real Estate policies define for what purpose and how data should be transferred. Diyar Turk Real Estate is also obliged to indicate to which parties it will transfer the data.

9.PERSONAL DATA PROTECTION POLICY

9.1. Protecting Data for a Specified Time

Every information about a known or found person is a personal data in accordance with the KVKK Law. All information such as phone number and e-mail address are recorded and protected by Diyar Turk Real Estate.

As a result, the acquisition and storage of data transactions are carried out by Diyar Turk Real Estate in accordance with the laws. Data can be stored for about 2 years, depending on the state's obligations.

Also, some laws define the retention period differently. For example, according to the Tax Procedure Law, registration and identity information can be kept for 5 years.

9.2. Precautions for Processing Personal Data

Technical precautions:

Diyar Turk Real Estate has established the necessary control mechanisms and system to fulfill the requirements regarding the precautions for the processing of Personal Data.

Administrative precautions:

Diyar Turk Real Estate provides training for its employees on the protection of Personal Data.

Diyar Turk Real Estate is responsible for the supervision of these precautions for the protection of personal data.

10. SECURITY OF PERSONAL DATA POLICY

10.1. Obligations of Diyar Turk Real Estate Regarding Data Security

Diyar Turk Real Estate, as the data controller, has an obligation to ensure its security in accordance with Article 12 of the Personal Data Protection Law. Diyar Turk Real Estate is responsible for:

Prevention of unlawful processing of Personal Data,

Regular monitoring of these measures,

Providing the necessary technical equipment to prevent the unlawful capture of Personal Data by others,

Informing the authorities in case of any leakage.

10.2. Precautions to Keep Personal Data Safe

Diyar Turk Real Estate takes the necessary security measures to ensure that Personal Data is safe and secure. These security measures are as follows:

Technical and Administrative Precautions

Administrative and technical security measures regarding the processing, process and security of Personal Data are defined in the relevant articles. Diyar Turk Real Estate has the obligation to take security measures to protect the personal data in case of illegal access by third parties.

Precautions and Inspection for the Security of Personal Data

A report is made by Diyar Turk Real Estate to the authorized person or organization regarding the compliance of the data recording systems with the KVKK Law and the relevant legislation. In addition, the recorder is checked regularly, then a report is prepared to the accredited person or commission.

Precautions to be Taken in Case of Unauthorized Disclosure of Data

Diyar Turk Real Estate is obliged to prevent all disclosure activities, to take necessary security measures and to formulate policies. In the event of any illegal transaction such as disclosure of data, Diyar Turk Real Estate is obliged to inform the disclosed person and the Board of Directors of the KVKK.

11. RIGHTS OF THE PERSONAL DATA OWNER

11.1. Right to Access Personal Data

Everyone whose personal data is retained reserves the right to access their personal data at no cost. Individuals can;

Checking whether their data is processed,

Requesting information about the operation of data processing,

Checking the purpose of data processing and whether this data is used for its purpose.

11.2. Right to Change or Delete Personal Data

Everyone whose personal data is kept reserves the right to change or delete their personal data without any charge. Individuals can;

Request correction of data in case of missing or incorrect information,

Request deletion of data if the purpose of storing the data is no longer valid,

Request to inform third parties about these procedures,

Object to any undesirable result that occurs during the analysis of the processed data with automatic systems.

11.3. Updating Personal Data

If you request access to, change or delete your personal data, you can contact us with the following information.

Telephone: 0212 464 90 00

E-Mail: info@diyarturk.com

Address: Ağaoğlu 212 My Office No: 413 Mahmutbey Mahallesi, Taşocağı Yolu Caddesi. Bagcilar, Istanbul

We will take steps we deem necessary to confirm your identity before sharing any personal data with you. We will respond to duly approved requests for personal data within 30 days or as required by applicable law.

11.4. Application and Evaluation of the Relevant Person

Relevant persons can make a request to Diyar Turk Real Estate in order to gain access to the processed personal data as soon as possible. Applications are answered as soon as possible or within the period stipulated in the KVKK Law.

Relevant persons should apply to the representative to be announced by Diyar Turk Real Estate and declared in the Data Controllers Registry when the legal infrastructure is provided. The representative of the data controller will finalize these applications within 30 days at the latest, without a fee or payment determined by the KVKK Board of Directors. In order to initiate this process, the relevant persons must send their applications to the data controller representative determined by the KVKK Board of Directors. Applications must be made in writing until a method is determined by the Board. During the application to be made, the person concerned must clearly indicate which right he/she uses and send the information and documents, if any, to the corporate address via registered post;

Ağaoğlu 212 My Office No:413 Mahmutbey Mahallesi, Taşocağı Yolu Caddesi. Bağcılar, Istanbul.

The requests made by the relevant person are accepted by the representative of the data controller or rejected by explaining the reason. The answer is given in written or electronic form. If the application is accepted, it is fulfilled by Diyar Turk Real Estate, and in case of a company error, the fee received is returned to the relevant person.

In cases where the application is rejected by Diyar Turk Real Estate, the answer given is insufficient or the response is not given in time; The person concerned has the right to file a complaint to the KVKK Board within 30 days from the date of learning the answer and within 60 days from the application date.

12. COOKIE POLICY

The Cookie Policy applies to mobile platforms, websites and applications operated by Diyar Turk Real Estate.

Diyar Turk Real Estate uses cookies to enrich the experience of its visitors and to provide them with a better internet and mobile service. Visitors can block cookies from their browser settings at any time. However, blocking the use of cookies may affect the usage performance of the website.

Our visitors who use https://diyarturk.com without blocking the use of cookies are deemed to have accepted all of these.

13. PUBLISHING AND STORAGE OF THE POLICY

We may make changes to this Privacy Policy from variable times. The most current version of the Privacy Policy will govern the collection, use and disclosure of information about you and will be found here. If we make material changes to this Privacy Policy, we will notify you by posting a notice on the service or by email prior to the date the changes take effect. By continuing to access or use the Service after these changes become effective, you agree to this revised Privacy Policy.

14. UPDATE PERIOD

In case of a change in line with the economic and commercial decision of Diyar Turk Real Estate or the policy decisions of the Personal Data Protection Board, this situation will be notified to our members whose data are registered. This policy will be updated by the provision of Diyar Turk Real Estate or KVKK Law and the latest updates will be communicated to all relevant persons.

Last Updated: 28.09.2020 This Privacy Policy will be valid immediately for users who visit the Diyar Turk Real Estate website on September 28, 2020 and after this date.

15. ENFORCEMENT

This policy will be valid as soon as it is published until it is removed from the mobile platform or website.

16. SECURITY

We take appropriate technical and organizational security measures to protect personal information submitted to us, both during transmission and after it has been received, from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. However, transfer methods over the Internet or via mobile devices as well as electronic storage methods are not 100% secure. Therefore, we endeavor to use commercially acceptable methods to protect your personal information, but we cannot guarantee their absolute security.

17. INTERNATIONAL DATA TRANSFER

For residents of the EEA or Switzerland, please note that the personal data information we obtain from or about you may be transferred, processed and stored outside of the EEA or Switzerland for the purposes described in this Privacy Policy, including in the United States of America. We take the privacy of our users seriously and therefore take steps to safeguard your information, including assuring an adequate level of data protection in accordance with E.U. standards. These include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies, which require all group companies to protect the personal information they process from the EEA in accordance with European Union data protection laws. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

Cookie Ploicy

Diyar Türk Gayrimenkul is a real estate company, which is served international. https://diyarturk.com is a website managed by Diyar Türk Gayrimenkul Ltd. Şti.

As https://diyarturk.com, we use cookies to enrich the experience of our visitors and to provide them with better service. Our aim here is; to provide convenience to the visitor visiting our website and to carry the operation further. Our visitors, whenever they want, can block these cookies from their browser settings and deleting these data from the previous session. However, blocking the use of cookies may affect the usage performance of our website. Our visitors who use https://diyarturk.com without blocking the use of cookies are deemed to have accepted the cookies.

What is Cookie?

Cookies are information stored by a website you visit on your computer or mobile device through your browser. Cookies make the website work more efficiently and provide visitors with a personalized visit experience. With cookies, websites remember your web browser type and preferences, thereby improving your experience during your visit to the website.

It is not possible for cookies to carry viruses or a program file. For this reason, they are harmless.

Cookies cannot see information that you do not provide, they can only see as much as you allow.

Types of Cookies and Purposes of Use

We use cookies to maximize the user experience during your visit to a website, to provide personalized content, to monitor our own performance, to ensure security and privacy during your visit, and many other purposes.

1. Session Cookies (Temporary Cookies)

Temporary Cookies are only stored temporarily during the session and deleted the moment you close your browser. The main purpose of these cookies is to ensure the smooth functioning of the website and the continuity of the session by remembering your preferences.

2. Persistent Cookies

Persistent Cookies are cookies that remain on your device's hard drive until they are removed by the visitor or expire.

3. Performance Cookies

Performance Cookies are cookies that help improve your use of our website by analysing the performance of our website. Thanks to these cookies, we can determine which page our visitors view the most, collect information about their usage and use it to make the website perfect.

4. Functionality Cookies

Functionality Cookies allow the services offered to be personalized by remembering the preferences of the users who visit our website. It allows you to remember preferences such as location, font size or usage language. The information of the visitor is remembered by this cookie next visit and the preferences chosen are applied without being checked again.

https://diyarturk.com provides services in 4 different languages. When you choose your preferred language, your preferences are remembered by these cookies. You don't have to choose the language again on your next visit.

5. Targeting and Advertising Cookies

We use targeting or advertising cookies to personalize the product and service promotion ads and content offered to you on our site, to limit the frequency of seeing the same advertisement and to measure the effectiveness of our advertising campaigns.

Google stores the data it receives from the Diyar Türk Gayrimenkul website. Google reserves the right when it has to share this data with 3rd party organizations due to legal regulations.

6. Social Media Cookies

Diyar Türk Gayrimenkul website are used Third party cookies such as Facebook, Twitter, Google, Instagram and LinkedIn. These cookies collect information about the social media usage of our visitors. These cookies use the information of your social media accounts to create personalized advertisements or to conduct market research. These cookies can also be used for event tracking and remarketing. All information collected by these cookies are used in accordance with the privacy policies of Diyar Türk Gayrimenkul and the social network's tag usage procedures.

How We Use Cookies?

As https://diyarturk.com/tr, our purpose of using cookies is to improve personalized data on our website and mobile application and make it the best for our visitors. The use of cookies remembers the preferences of our visitors and provides us with data. These data are used to maintain functionality, provide visitors with a personalized range of real estate and promotional properties, and evaluate the ease of use and suitability of our website. In addition, cookies allow us to offer various personalized campaigns.

As https://diyarturk.com, we record and store the user information we obtain to the extent permitted by our visitors and within the framework of legal regulations. Contact information such as e-mail addresses and phone numbers of our visitors will not be shared or shared with third party sites and companies. The security and privacy of our visitors is under the guarantee of our terms of use.

The Management of the Cookies Usage

The use of cookies enables the website to provide a better service. In addition to, by activating the necessary settings, you can refuse, accept or remove cookies from the site you use at any time. But in this case, not all features of the website or mobile application work as desired.

Cookies Used on Our Website

Session Cookies

Session cookies are temporary cookies used during our visitors' website visits and deleted after the browser is closed. Session cookies are used to ensure the continuity of the session. The main function of session cookies is to ensure the smooth functioning of the website during the visitors' visit to the website.

Persistent Cookies

Persistent cookies are types of cookies used to increase the functionality of the platform and to provide a better service to visitors. Persistent cookies are used to remember visitors' preferences and are stored on the device via browsers.

Categories of the Cookies Used on Our Website

Technical Cookies

The website works better with technical cookies and the pages and fields that do not work are determined.

Flash Cookies

These are the types of cookies used to enable image or audio content on our website.

Personalization Cookies

These are the cookies used to remember the preferences of the visitors when they visit different pages of different websites. For example, it remembers the language option you have chosen and displays it in the same language on your next visit.

Analytical Cookies

Analytical Cookies provide the production of analytical results such as the number of visitors visiting our website, the detection of the pages viewed, the visit hours, and page scrolling movements.

Explanation and Duration of Cookies Used on Our Website

Analytical Cookies

Advertisement Cookies

Advertising cookies are used to display behavioural and target-oriented advertisements to visitors.

540 days from the initial setup of the cookie or the last update.

It is possible to accept or decline through browser settings.

Market Analysis Cookies

These are cookies used for market analysis. These cookies have a storage period of 360 days from the first installation of the cookie on your device or the last update. You can accept or decline these cookies through your browser settings.

Facebook Cookies

These types of cookies allow Facebook members (or non-members) to be tracked for market analysis and product development. These cookies have a storage period of 360 days from the first installation of the cookie on your device or the last update. You can accept or decline these cookies through your browser settings.

Google Analytics Cookies

These types of cookies allow the collection of all statistical data, thereby improving the presentation and use of the website. Google enables us to better understand users by adding data on social statistics and interests to these statistics. Our website uses Google Analytics cookies. The data collected with the said cookies are transferred to Google servers in the USA and the data in question is kept in accordance with Google's data protection principles. You can click here (https://policies.google.com/privacy?hl=tr-TR) to learn more about Google's analytical data processing activities and principles on the protection of personal data.

These cookies have a storage period of 2 years from the first installation of the cookie on your device or the last update.

Source Site

The source site is used to better understand visitors' preferences and to present relevant content. These cookies have a storage period of 360 days from the first installation of the cookie on your device or the last update. You can accept or decline these cookies through your browser settings.

Last Visit and Movement

It is used to update visitors on what has changed since their last visit to the website and to better understand visitors' preferences. These cookies have a storage period of 360 days from the first installation of the cookie on your device or the last update. You can accept or decline these cookies through your browser settings.

Technical Cookies

Session Cookies

It is used to ensure the continuity of the session. These cookies have a storage period of 90 days from the first installation of the cookie on your device or the last update. You can accept or decline these cookies through your browser settings.

Load Balancing

Load balancing cookies are used to reduce the load of the server used by distributing the load. These cookies have a storage period of 30 minutes from the first installation of the cookie on your device or the last update. You can accept or decline these cookies through your browser settings.

Authentication Cookies

Authentication cookies are used for visitors to see only their own information if they log in to the website using a password. These cookies have a storage period of 360 days from the first installation of the cookie on your device or the last update. You can accept or decline these cookies through your browser settings.

Can the Use of Cookies Be Blocked by Data Owners?

You have the opportunity to customize your preferences for cookies by changing your browser's settings.

Adobe Analytics http://www.adobe.com/uk/privacy/opt-out.html

AOL https://help.aol.com/articles/restore-security-settings-and-enable-cookie-settings-on-browser

Google Adwords https://support.google.com/ads/answer/2662922?hl=en

Google Analytics https://tools.google.com/dlpage/gaoptout

Google Chrome http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox http://support.mozilla.com/en-US/kb/Cookies

Opera http://www.opera.com/browser/tutorials/security/privacy/

Safari https://support.apple.com/kb/ph19214?locale=tr_TR

Contact us